Defining Information Therapy and Health 2.0
By Josh Seidman | Popularity: 10%Over at the e-patients blog, John Grohol has some criticisms of information therapy (Ix) and Health 2.0, particularly with respect to the joint post that I did with Matthew Holt and Indu Subaiya last week on this blog, The Health Care Blog, and the Health Affairs Blog. Grohol seems concerned that broadening the definition of Ix and Health 2.0 render them less meaningful.
It’s a fair criticism in many ways. In fact, that is why the Center for Information Therapy (IxCenter) and its IxAction Alliance have invested so much energy in developing formal definitions, which have been adopted by URAC for their disease management standards and integrated into the National Business Coalition on Health eValue8 purchaser RFI for health plans.
Moreover, that definition forms the core of the new proposed information prescription objective that has been proposed for HHS’s Healthy People 2020 objectives, which I discussed last week and on which you can voice your own opinions.
That said, there are reasons to be broader in some circumstances as well. Earlier semantic criticisms of Ix included a concern that the IxCenter was suggesting that information should be available “by prescription only.” We needed to make clear that nothing could be further from our goals and that we fully supported “over the counter” availability of information. (It’s worth noting that even though this was the general consensus of the IxCenter Board of Directors, its founding Chairman Don Kemper probably agrees more with the stricter definition than the revised one.)
However, information therapy has always included the three types of information prescriptions — clinician-prescribed, system-triggered, and consumer-prescribed — as was made clear in the Ix book published in 2002. The question is what constitutes consumer-prescribed Ix. Most certainly, it has always allowed for a prescription by a lay person who knows you best (e.g., spouse, friend) and someone in your peer group (e.g., a person with more experience with the same condition). The “self-prescribed” is where we have more controversy.
But the most important thing that separates Ix from “plain old” information is that it is targeted to a moment in care and tailored to someone’s individual needs. The question is: What is the best way to find that? The answer, I believe, depends greatly on the individual in need of the Ix. And that is why we try to be inclusive in our definition.

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April 7th, 2009 at 2:05 pm
Thanks, Josh, for elaborating on the comment you posted at e-patients.net. As I just replied over there, this debate is a GOOD thing for both conference buzz and for our collective understanding. Your work shines a light on a path that a lot of people are following - any critique of it shows how important it is, even if some choose to take another path altogether.
April 7th, 2009 at 7:58 pm
Josh,
I think one of the issues is that we are still talking of medicine as if it was a unified world. But it is not! Ix is, I am sure, of great benefit to a large population in need for guidance for conditions where that information is easily available. But it is, IMO, of very doubtful value as soon as you deal with complex conditions, rare diseases and multimorbidities. Note that I would love to be proven wrong!
If you include the following advice as part of what you call Ix then we may well be in some agreement:-)
“If you suffer from a rare, complex or deadly condition and your doctor is delaying diagnosis by long periods of time you may be in trouble and you may have to question your doctor’s ability to provide the expert advice needed to obtain optimal care. Expert patients usually recommend changing physician at this point”.
April 8th, 2009 at 2:08 am
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