There was a long segment on National Public Radio’s Morning Edition (”Patients Turn to the Internet for Health Information“) this morning that started with the same Pew Internet Project data on Web usage by people with special health needsthat I referenced earlier in the week.

Among the many interesting points brought up is that, in the well-known CHESS (Comprehensive Health Enhancement Support System) study, people who had Internet access and were offered some guidance (i.e., information therapy or Ix) by clinicians did much better than those who just had open, unguided Web access. Researchers found that those who got Ix were better informed, more willing to ask questions of their doctors, and took more responsibility for their treatment choices.

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